docmydispute · medical
The bill doesn’t match the care you received.
The itemized bill, the treatment dates, the calls to billing where nobody wrote anything down — dated and kept in one record. Then the written dispute, and the regulator above them.
A tool of record — not legal advice.
Is this you?
Is this happening to you?
The care is over. The bill makes no sense. If this is where you are:
- A charge for a procedure or a day of care that never happened
- A bill that arrives months later, with no itemized breakdown
- Being bounced between the provider and the insurer, each blaming the other
- Calls to billing where nobody writes anything down but you
- A balance heading for collections while you are still asking questions
A billing dispute is decided on the record — the itemized bill, the treatment dates, what you asked for, and what they sent back. That is the thing this app builds.
How it works
Three steps.
Keep the record
Log every call to billing, every statement, and every letter, the moment it happens.
Dispute it in writing
The assistant drafts the written dispute from your record, not from thin air. You review and approve every word.
Escalate, with proof
Still wrong? Take a complete, dated case file to your State Health Department or CMS — the whole history, in order.
What to gather
For a disputed medical bill, these are the documents people usually need. A guide, not a requirement — add whatever you have.
- Medical records
- Bills/invoices
- Insurance correspondence
- Treatment timeline
- Referral letters
When you hand it over
One file. The whole story, in order.
Whether it goes to the hospital’s patient-relations office, your state health department, CMS, or a lawyer, they all want the same thing: what happened, on what date, with the documents attached. Not a folder of screenshots.
A dated record of every exchange
Each call, letter, and email — attributed to the side that made it.
The dispute you sent, as you sent it
Drafted from your record, reviewed by you, kept with the rest.
The evidence, indexed and attached
The itemized bill, your records, and the treatment timeline — numbered and referenced.
It never invents events. The words are yours to approve.
Questions
Disputing a medical bill
- What should I do first about a medical bill I think is wrong?
- Ask the provider, in writing, for a fully itemized statement — line by line, with dates and codes. Then compare it against your own record of the care you actually received, and against any explanation of benefits from your insurer.
- What should I keep when disputing a bill?
- Your medical records, every bill and invoice, all correspondence with the insurer, a timeline of the treatment you actually received, and any referral letters. Keep dated notes of every phone call to the billing office.
- When would I contact CMS or my State Health Department?
- After the provider has had a fair chance to correct the bill and has not. Your state health department and CMS handle provider and billing complaints, and reviews commonly take 60 to 120 days.
- Is a billing dispute the same as a malpractice claim?
- No. A billing dispute is about what you were charged. A malpractice claim is about the standard of care, is far more involved, and runs on a statute of limitations that varies by state. This app helps you document either, but it does not give legal advice.
- What does docmydispute actually do?
- It keeps a dated record of every exchange with the provider and the insurer, drafts the written dispute from that record for you to review before sending, and compiles a complete case file you can hand to a regulator or a lawyer. It is a tool of record — it does not give legal advice.
Other situations
Dealing with more than one thing?
docmydispute works the same way for any dispute where someone has more power than you. A few others: